Frequently Asked Questions
The team at Christina’s Complete Clean in Carmel, IN, is proud to provide old-school cleaning services for homes and businesses in central Indiana. We get a lot of questions about our unusual approach — and everything else you’d expect from folks looking to spend less time dusting and mopping. We love interacting with clients, so keep ’em coming!
Remember the days when customer service was more than an empty promise? When cleaning the house meant time spent on hands and knees, scrubbing? At Christina’s, we stay up-to-date on the latest and greatest housekeeping innovations, but we know gadgets and shortcuts don’t hold a candle to old-fashioned elbow grease.
Our detailed, comprehensive approach to fighting grime means clients get exactly what they expect: a spotless home or office. The goal at Christina’s is to serve customers so well that they never even have to think about dusting or vacuuming — and when visitors marvel at the sparkling bathrooms and pristine baseboards, we hope clients will share a bit of the credit by sending referrals our way.
Our company is based in the Refinery46 building in the bustling SoBro neighborhood, so we are conveniently located to have clients in Indianapolis, as well as in Carmel, Westfield and other Hamilton County communities. We also provide house cleaning, janitorial services, and home organization expertise in nearby Zionsville and throughout the greater Indianapolis area, from Lawrence to Traders Point. And you’ll see our staff making lives easier in Indy’s Meridian-Kessler neighborhood too.
Yes and yes! Each lead employee at Christina’s is covered with a $1 million general liability policy. We have never had a claim nor do we expect to, but we all sleep easier knowing it is there just in case.
Yes. As much as we like to have fun, safety and security is not something we joke about. We consider it a privilege to be entrusted with access to your home or business, so we go to great lengths to make sure you don’t have any reason to regret it.
Typically, we work in teams of two. We find that this keeps the work manageable and evenly distributed. For first-time cleans and larger jobs, we often add to a team or bring in multiple teams. In the future, we hope to give clients their choice of one-, two-, or three-person cleaning crews.
No, the parties we throw are only in our imaginations. We are a professional, reputable cleaning service, and we don’t allow anyone inside other than assigned team members of Christina’s Complete Clean.
Sit back and relax — Christina’s has it all covered. We will provide all products and tools needed to clean your home or office. We can use your supplies if you prefer, but it is not necessary. We keep current on all the latest home trends, and we know what products work best. And we don’t buy industrial-strength chemicals. All our cleaning products are safe, effective, and available in local stores — and they smell good too, just like us!
Routine cleaning takes about one to four hours, depending on the size of your property. We do a deeper clean on our initial visit (which is usually much-needed), so it will take a bit longer the first time.
That is completely up to you — it is your home or office, after all. If you want to be there, we will work around you. If you’d rather kick up your heels during your newfound free time, we just need you to make arrangements for us to get inside. We’ll lock up when we leave.
ALL our teams are non-smoking! Hooray! Christina’s supports a non-smoking, healthy working environment, and we are proud to be Hamilton County’s first NON-smoking cleaning company. We do not tolerate smoking in, near, or around our clients’ homes — or even in between jobs, since the smoky scent tends to linger. If we could, we’d keep your neighbors from lighting up too.
Christina’s takes pride in developing long-term relationships with our clients, without getting lawyers involved. At the estimate we will give you a “non-contract” contract — more like guidelines, really — that you don’t even have to sign. All we ask is that you join us in agreeing to keep all lines of communication open. (Yes, the old-fashioned way.) The guidelines let clients know what we will do, like clean your house thoroughly, and what we don’t do, like take your dog for a two-hour walk … unless you are paying us for that, of course!
Want to learn more about us? Just ask! We’re an open book. Help us write the rest of our success story by calling (317) 564-4244 today. Let Christina’s Complete Clean do the dirty work at your home or business, so you don’t have to!